711bet Privacy Policy – How We Handle Your Personal Information

When you register for a 711bet account, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a copy of a government-issued ID or other supporting documents to confirm your identity and age. When you make deposits or withdrawals, we collect transaction data such as payment method details, transaction amounts, and timestamps, though we do not store full card numbers on our servers. We also collect technical data automatically when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players. All data collection is carried out in accordance with applicable data protection regulations and only to the extent necessary for the purposes described in this policy.

The personal data we collect is used primarily to operate and manage your 711bet account, process deposits and withdrawals, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Where you have opted in, we may also send you information about promotions and offers available on the platform — you can update your communication preferences at any time through your account settings. Transaction and activity data is used to detect and prevent fraud, money laundering, and other prohibited conduct, and may be shared with relevant regulatory authorities where required by law. We do not sell your personal data to third-party advertisers or marketing companies. Aggregated and anonymised data may be used internally for analytics and platform improvement purposes, but this data cannot be used to identify you individually.

711bet does not sell or rent your personal information to any third party. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners — all of whom are contractually required to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to government agencies, regulatory bodies, or law enforcement authorities in the Philippines or other applicable jurisdictions.If we ever need to share your data beyond these circumstances, we will notify you in advance where we are legally permitted to do so. We encourage you to review the privacy practices of any third-party payment providers you use, as their handling of your financial data is governed by their own policies rather than this one.

711bet employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and maintain technical safeguards including firewalls, intrusion detection systems, and secure data storage practices. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with our legal obligations and as promptly as circumstances allow. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 711bet account and to keep your login credentials confidential at all times. If you suspect that your account has been compromised, please update your password immediately and contact our support team through your account dashboard.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations, including anti-money laundering and gaming compliance obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with standard regulatory requirements for licensed gaming operators. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. If you request the closure of your account, we will begin the data retention countdown from the date of closure, and you will not be able to reactivate the account once the deletion process has been completed. For data that we are legally required to retain beyond your account closure, we will store it in a restricted environment with access limited to compliance and legal personnel only.

As a registered player on 711bet, you have the right to request access to the personal data we hold about you, and to receive a copy of that data in a commonly used format. You also have the right to request corrections to any inaccurate or incomplete information we hold, and we will update our records promptly upon receiving a valid request. In certain circumstances, you may request the deletion of your personal data, though we may be required to retain some information for legal or regulatory compliance purposes even after such a request. You have the right to object to or restrict the processing of your data in situations where we are relying on legitimate interests as our legal basis for processing. To exercise any of these rights, you can submit a request through your account dashboard after logging in, and we will respond within a reasonable timeframe in accordance with applicable data protection law. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

711bet uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and maintaining your session. We also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the user experience for players in the Philippines. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use 711bet after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players through their account dashboard or registered contact details. Your continued use of the 711bet platform after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled. If you have questions about any aspect of this Privacy Policy or how it applies to your account, the FAQ page is a helpful first step, and you can also raise concerns directly through the support channels available after logging in to your account.